Add-On Selling

After the customer has decided to make a purchase, it’s time to see if they have everything else they need for the project they are undertaking. While this is called add-on selling, it’s also an element of providing customer satisfaction and helping them leave the store with everything they need to complete their project.

Product Knowledge Is Key
To be successful at recommending additional products for particular projects, you need to know as much as possible about the various home improvement projects your customers are undertaking.

to view a series of pop-up windows describing where to go for project information and techniques for proper add-on selling.